The Postal Museum is a museum and underground railway experience in Clerkenwell, central London. This guide covers opening hours, ticket prices, transport, parking, accessibility, and practical visitor tips.
Updated February 2026: timed entry tickets and the Mail Rail ride remain part of the standard visit, and some older guides do not reflect this bundled ticket structure. You should also note that adult ticket prices go up by £2 on 1 April 2026, when the child/ young adult eligibility criteria also change.
Booking ahead is wise, as there’s a timed ticket entry system.
Quick facts
| Item | Details |
|---|---|
| Opening hours | Wednesday to Sunday, 10am to 5pm |
| Ticket prices | Before April 2026: Adult £18.50, Young Person (16–24) £12.50, Child (2–15) £11. After April 2026: Adult £20.50, Child (2-17) £11. |
| Address | 15–20 Phoenix Place, London WC1X 0DA |
| Nearest transport | Farringdon, Chancery Lane, Russell Square stations |
| Typical visit time | 1.5 to 2 hours |
The Postal Museum opening hours
The Postal Museum is open Tuesday to Sunday from 10am to 5pm, with last Mail Rail ride at 4pm. It is closed Mondays except during some school holidays.
Opening hours and ticket prices were checked on the official website and last updated in February 2026.
The Postal Museum ticket prices
Standard admission includes access to the exhibitions and a timed ride on Mail Rail.
Before April 2026
- Adult: £18.50
- Young Person (16–24): £12.50
- Child (2–15): £11
From April 2026
- Adult: £20.50
- Child (2–17): £11
These are prices for advanced online bookings. Pay on the door, and tickets are up to £1 more expensive. More to the point, you might not get in.
Tickets are sold as timed entry slots, and advance booking is recommended, especially at weekends and during school holidays.
Five great things to do in London
- 🚖 Take a private black cab tour around London’s highlights – with hotel pick-up.
- 🧙 Discover Harry Potter filming locations – and spots that inspired the books – on a wizarding walking tour.
- 🍴 Taste the best of British cuisine on a food tour through Borough Market.
- 🚲 Combine landmarks, pubs and street art – on a guided bike tour.
- ⛴️ Take a sightseeing cruise along the Thames from Westminster to Greenwich.
How to get to The Postal Museum
The Postal Museum is located in Clerkenwell, central London.
- Nearest Underground stations:
- Farringdon (Circle, Hammersmith & City, Elizabeth line)
- Chancery Lane (Central line)
- Russell Square (Piccadilly line)
- Walking time: 5 to 10 minutes from each station
- Buses: Several routes serve Mount Pleasant and Gray’s Inn Road nearby
The location is within the Congestion Charge zone.
Parking at The Postal Museum
There is no on-site parking at The Postal Museum.
Visitors must use nearby paid street parking or public car parks. Spaces are limited, and public transport is the most practical option.
How long to spend at The Postal Museum
Most visitors spend 1.5 to 2 hours at The Postal Museum.
This includes time for the exhibitions and the Mail Rail ride, which lasts around 15 minutes. Allow extra time during busy periods due to timed entry slots.
Accessibility at The Postal Museum
The Postal Museum is step-free in most areas, with lifts available throughout the main exhibition spaces.
- Wheelchair access is available in the museum galleries
- Mail Rail has limited accessibility; some visitors may not be able to board
- Accessible toilets are available on site
- Assistance dogs are permitted
Check specific ride accessibility requirements before visiting.
Inside The Postal Museum: what to see
The Postal Museum combines exhibition galleries with an underground rail experience.
The main galleries focus on the history of Britain’s postal system, including objects such as vehicles, uniforms, and sorting equipment.
Interactive displays explain how mail was processed and delivered, including systems used before digital communication.
The Mail Rail ride takes visitors through a former underground postal railway that operated beneath London. The ride includes audio commentary explaining how the system worked.
There is also a small play and activity area designed for children, along with a café and shop near the exit.
Practical visitor tips
| Tip | Details |
|---|---|
| Book ahead | Tickets are timed, and popular slots can sell out in advance |
| Arrive early | Entry is based on a booked time slot, not flexible entry |
| Allow for the ride | The Mail Rail ride has a separate queue within your visit |
| Visit midweek | Weekdays generally have smaller crowds than weekends. Ticket availability is usually best shortly after opening at 10am. |
| Follow the route | The museum has a structured flow ending at the ride |
Frequently asked questions about The Postal Museum
| Question | Answer |
|---|---|
| Is The Postal Museum suitable for children? | Yes, there are interactive exhibits and a play area. |
| Do you need to book tickets in advance for The Postal Museum? | Advance booking is strongly recommended due to timed entry. |
| Is The Postal Museum open on Sundays? | Yes, it is open Sunday 10am to 5pm. |
| Are bags allowed at The Postal Museum? | Yes, but large items may need to be stored. |
| Is the Mail Rail ride included in the ticket? | Yes, it is included in standard admission. |
Things to do near The Postal Museum
- Charles Dickens Museum
- Sir John Soane’s Museum
- British Museum
- London Transport Museum
- St Pancras International
These attractions are within a short walk or a single Tube journey, making them practical to combine in the same day.
More London travel
Other London travel articles on Planet Whitley include:
- Essential information for visiting the Cutty Sark, Royal Observatory and National Maritime Museum in Greenwich.
- A practical guide to visiting Kenwood House, Keats House and the Freud Museum in Hampstead.
- A first time visitor’s guide to Kensington Palace.
- What to expect when visiting the Florence Nightingale Museum.
- Plan a visit to the Golden Hinde and Tate Modern in Bankside, London.
