Housed in a former warehouse on the Thames in Canary Wharf, London Museum Docklands offers a fascinating look at 400 years of London’s river, port and people. This guide tells you how to get there, opening hours, admission policy, parking, accessibility, best times and nearby sights to help you plan with confidence.
History and overview of London Museum Docklands
The museum is located in No.1 Warehouse, West India Quay, originally part of the West India Docks that stored sugar, rum and tea. The building dates from the industrial era and was repurposed to tell the story of London’s waterways, trade, and communities shaped by the docks.
Inside you’ll find free galleries that explore topics such as the docks’ expansion, the wartime role of Docklands, the impact of trade and immigration, and the transformation to Canary Wharf. There are also special exhibitions and family-friendly activities which usually require paid tickets.
How to get to London Museum Docklands
The address is No.1 Warehouse, West India Quay, Canary Wharf, London E14 4AL. It sits right on the quayside, blending river views with a historic setting.
Public transport is excellent. West India Quay (DLR) is about a 3-minute walk from the museum. Westferry (DLR) and Canary Wharf (DLR, Jubilee, Elizabeth line) are roughly 5-7 minutes walking. Several bus routes, river bus services, and river walks also serve the area, making it accessible without a car.
Five great things to do in London
- 🚖 Take a private black cab tour around London’s highlights – with hotel pick-up.
- 🧙 Discover Harry Potter filming locations – and spots that inspired the books – on a wizarding walking tour.
- 🍴 Taste the best of British cuisine on a food tour through Borough Market.
- 🚲 Combine landmarks, pubs and street art – on a guided bike tour.
- ⛴️ Take a sightseeing cruise along the Thames from Westminster to Greenwich.
Opening hours, free admission and ticketed areas
The museum is open every day from 10 am to 5 pm. The galleries are cleared about twenty minutes before closing, so last entrance to galleries is approximately 4.40-4.45 pm. The museum is closed on 24, 25 & 26 December every year.
General admission to the free permanent galleries is free and unticketed, so you can just turn up. Some exhibitions and special galleries require a ticket. Booking in advance via the official website is recommended for those ticketed areas to guarantee entry.
Parking and accessibility at London Museum Docklands
The museum itself does not provide its own large car park. There is a public car park just behind the museum on Hertsmere Road. Be aware that the main entrance is on the quayside, which is unsuitable for vehicles, so for drop-offs or accessible access there is a back entrance via Hertsmere Road.
Accessibility is well supported. There are lifts on every floor, accessible toilets on Ground and Third Floor, and a full Changing Places facility on the First Floor. Assistance dogs are welcome, and wheelchairs and mobility scooters can be borrowed (book ahead). Some original floorboards remain and cobbled surfaces are present near the main entrance, so terrain can be uneven in places.
Best times to visit London Museum Docklands
If you prefer a quieter visit, head there during weekday mornings just after it opens. The free galleries are less crowded then, and you get first pick of the interactive or ticketed exhibitions without rushing.
Weekends and school holidays see a lot more visitors, especially families making a day of it. Late afternoon can feel more relaxed, but be aware ticketed exhibitions may close earlier and galleries begin clearing ahead of closing time.
Nearby attractions to combine into the same day
After exploring the Docklands Museum, you might walk to Canary Wharf to see the architecture: the skyscrapers, public art and the layout of one of London’s newest financial districts. It’s visually striking and worth the contrast.
If you like green space, Jubilee Park in Canary Wharf is nearby. Or head along the Thames Path for riverside walking. For maritime history, the nearby Cutty Sark (via River Bus) or Greenwich (also via boat or DLR) make excellent additions.
FAQ / practical tips
Are the paths wheelchair-friendly?
Yes. Most indoor galleries are accessible via level entrances or lifts. The quayside approach includes cobbled pavement which can be uneven; alternative accessible routes are available through the back entrance.
Is there accessible parking close to the entrance?
There are accessible spaces in the public car park on Hertsmere Road behind the museum. The museum itself does not have dedicated disabled parking, so arrive early if you need one of the accessible spots.
Can I bring my own food?
Yes. There’s a café on site, but bringing snacks is fine. There are places to sit inside and outside, especially in good weather.
When are the quietest hours or days to visit?
Weekday mornings just after 10 am are usually calmest. Avoid midday on weekends and school holiday afternoons if you prefer fewer crowds.
How long should I budget for a visit?
A visit to the free galleries takes around 1 to 1½ hours. If you include a ticketed exhibition, café break, maybe some walking around the quay, plan for 2-3 hours.
Are photos allowed everywhere?
In general yes, for personal use. Some special exhibitions may have restrictions or no photography—always check signage or ask staff on entry.
Are there kid-friendly facilities or activities?
Yes. The Mudlarks gallery is designed for younger children, there are interactive hands-on displays, and family-friendly facilitated events take place. Baby carriers work better than strollers in tighter or uneven sections.
More London travel
Other London travel articles on Planet Whitley include:
- What is the cheapest night of the week to stay in London?
- Is the Tower of London worth the ticket price?
- A guide to parking at Hampton Court Palace.
- Why the bust of Ramesses II is a highlight of the British Museum.
- A first-time visitor’s guide to the Horniman Museum in London.
