Updated in November 2026, this Phillip Island Chocolate Factory (Panny’s Amazing World of Chocolate) guide covers ticket prices, opening hours, parking, accessibility and what to see.
The Phillip Island Chocolate Factory is a family-owned chocolate attraction at Newhaven on Phillip Island, Victoria. Its self-guided tour features the world’s largest chocolate waterfall, a chocolate village and a production viewing area. The factory sells tickets on arrival, and you can also book through GetYourGuide before you travel. As of November 2026, an adult tour ticket costs $25, and entry to the café and retail shop is free. A new production facility with touchscreen displays is the latest addition to the tour.
Quick facts for the Phillip Island Chocolate Factory
| Detail | Information |
|---|---|
| Address | 930 Phillip Island Road, Newhaven, Victoria 3925 |
| Opening hours | Daily 10:00 to 17:00. Last tour admission 16:00 |
| Closed | Christmas Eve and Christmas Day. Opens at 11:30 on Anzac Day |
| Adult (16+) | $25 |
| Child (4 to 15) | $15 |
| Family (2 adults and 2 children) | $72 |
| Pension cardholders | $22.50 |
| Children 3 and under | Free with a paying adult |
| Café and retail shop | Free entry |
| Parking | Free |
| Typical visit | 45 minutes to 1 hour, longer with lunch |
| Phone | 03 5956 6600 |
Why book tickets for the Phillip Island Chocolate Factory?
- 🍫 The world’s largest chocolate waterfall: It pours 400 kilograms of chocolate every three minutes.
- 🏘️ A chocolate village with working trains: You can play train driver in a village made of chocolate.
- 🏋️ A one-tonne chocolate block: You can try to lift it, and a two-metre chocolate statue of Michelangelo’s David stands nearby.
- 🐧 A penguin sampling robot: Every paid guest tastes milk, white and dark chocolate, plus a chocolate ticket on entry.
- 🅿️ Free parking and a free café: The café and shop are free to enter, with a balcony and a long menu.
Ticket prices for the Phillip Island Chocolate Factory – and how to book
All prices are in Australian dollars. Entry to the café and retail shop is free, and you only need a ticket for the interactive factory tour.
| Ticket | Price |
|---|---|
| Adult (16 and over) | $25 |
| Child (4 to 15) | $15 |
| Family (2 adults and 2 children) | $72 |
| Pension cardholder (Australian Pension Card, 10% off) | $22.50 |
| Children 3 and under | Free with a paying adult |
Children aged 11 and under must be accompanied by an adult with a ticket. Photo ID is requested for children aged 12 and over. The Australian Pension Card is the only concession, and you present it on the day. The factory itself sells tickets on arrival. Partner tickets are available through GetYourGuide if you wish to book in advance.
Panny’s Amazing Chocolate Machine costs an extra $3. Free digital photos are included, and printed copies cost extra.
Opening hours for the Phillip Island Chocolate Factory
The factory opens every day from 10:00 to 17:00, with last tour admission at 16:00. It is open on most public holidays. Weekday and weekend hours are the same.
| Day | Opening hours |
|---|---|
| Monday to Sunday | 10:00 to 17:00. Last tour 16:00 |
| Anzac Day | From 11:30 |
| Christmas Eve and Christmas Day | Closed |
Weekends, school holidays and public holidays are busy, so arrive early.
How to get to the Phillip Island Chocolate Factory
The factory is at 930 Phillip Island Road, Newhaven, on the road onto Phillip Island. By car, follow Phillip Island Road and look for the factory entrance. Most visitors drive, and free parking is available for all visitors.
Parking at the Phillip Island Chocolate Factory
Free parking is available for all visitors. The factory is a walk-in venue, so you do not need to reserve a space. On busy weekends and holidays, allow extra time to park.
How long to spend at the Phillip Island Chocolate Factory
Allow 45 minutes to one hour to enjoy the tour and take photos. Add time for lunch in the café and a look around the retail shop. On busy days the tour takes longer, because more people are in the factory.
Accessibility at the Phillip Island Chocolate Factory
Phone 03 5956 6600 before you visit if you use a wheelchair or a pram, or if you need help with the route. Closed-in shoes are required, and pets are not allowed.
What to see at the Phillip Island Chocolate Factory
The chocolate waterfall. The world’s largest chocolate waterfall pours 400 kilograms of chocolate every three minutes. It is the tour’s biggest sight.
The chocolate village and trains. A village made completely out of chocolate has working trains. You can be the train driver.
The giant chocolate block and statue. A one-tonne block of chocolate invites a lifting challenge. A two-metre chocolate statue of Michelangelo’s David stands nearby.
The chocolate art. A chocolate-inspired art gallery shows reproductions of famous masterpieces. A portrait of Dame Edna Everage uses more than 12,000 chocolate truffles.
The production viewing area. You watch chocolates being made during production times. The new production facility has three moulding lines and a packaging line, with touchscreen displays that explain the machines.
The hands-on machines. Panny’s Squirl Machine lets you make a chocolate design and eat it straight away. The Amazing Chocolate Machine lets you pick a flavour combination, and a carving machine shows custom designs.
The retail shop and café. The shop sells more than 100 varieties of chocolate made on site. The café serves Indian and Malaysian meals, satay wraps, ice cream and signature hot chocolate on a balcony.
Practical visitor tips for the Phillip Island Chocolate Factory
| Tip | Detail |
|---|---|
| Check ticket options | The factory sells tickets on arrival. Book tickets in advance through a partner if you want yours before you travel. |
| Arrive early at busy times | Weekends, school holidays and public holidays are the busiest. |
| Wear closed-in shoes | Closed-in shoes are a condition of entry. |
| Bring ID for children and concessions | Photo ID is requested for children aged 12 and over, and a Pension Card gives 10% off. |
| Combine it with lunch | The café and shop are free to enter, so you can eat without buying a tour ticket. |
Frequently asked questions about the Phillip Island Chocolate Factory
| Question | Answer |
|---|---|
| Is entry to the Phillip Island Chocolate Factory free? | Entry to the café and retail shop is free. You need a ticket only for the interactive factory tour. |
| How much does the tour cost? | Adults pay $25 and children aged 4 to 15 pay $15. A family ticket costs $72. |
| Do I need to book in advance? | The factory sells tickets on arrival and does not take pre-bookings. Partner booking is available if you want a ticket in advance. |
| Are samples included? | Yes. Every paid guest receives a chocolate ticket on entry, plus samples from the penguin sampling robot and a chocolate creation from the Squirl Machine. |
| Can I bring my dog? | No. Pets are not allowed at the venue. |
Things to do near the Phillip Island Chocolate Factory
Churchill Island Heritage Farm: A working heritage farm on a small island linked to Phillip Island by a bridge.
San Remo: A fishing village at the mainland end of the bridge to Phillip Island. The Phillip Island sunset cruise leaves from here.
Penguin Parade: A viewing area where little penguins come ashore at Summerland Beach on Phillip Island.
The Nobbies: A coastal boardwalk with blowholes and views of Seal Rocks on Phillip Island.
Koala Conservation Centre: A koala reserve with boardwalks on Phillip Island.
Alternatives to the Phillip Island Chocolate Factory
Yarra Valley Chocolaterie and Ice Creamery: A chocolate and ice cream attraction at Yarra Glen in the Yarra Valley.
A Maze’N Things: A family attraction of illusions, puzzles, mazes and mini golf at Cowes on Phillip Island.
Phillip Island Seal Cruise: A cruise from Cowes Jetty to the fur seal colony at Seal Rocks.
Moonlit Sanctuary: A wildlife conservation park at Pearcedale on the Mornington Peninsula.
Arthurs Seat Eagle: A gondola ride to the summit of Arthurs Seat on the Mornington Peninsula.
More Victoria travel
Other Victoria travel guides on Planet Whitley include:
- Gunnamatta Beach visitor guide: Big waves, but dangerous rips, in Mornington Peninsula National Park.
- The best walks at Cape Schanck: How to get to the lighthouse and the Bushrangers Bay Track on the Mornington Peninsula.
- Take surfing lessons at Anglesea Beach.
- Hit the surf at little-known Johanna Beach.
- Beauchamp Falls visitor guide: One of Australia’s prettiest waterfalls, just off the Great Ocean Road.
